Righteous offers solutions and services that enable video operators to work in a data-driven way, across departments and workflows, to lower costs and increase customer satisfaction. It creates value within the three areas service quality, operational efficiency and customer understanding – all with a core in understanding the service delivery to each individual end-customer.
With sophisticated components for head-end, distribution network, and embedded in-device monitoring, the established and seamlessly scalable offers solutions and services that enable video operators to work in a data-driven way, across solution provides full insight into the service quality end-to-end − from the pixel level in the head-end to what is actually experienced by each individual viewer. Powerful central systems efficiently aggregate and analyze data from up to millions of monitoring locations to provide group-based top-level information. Meanwhile, rapid drill-down capabilities provide access to full details on each individual service and TV experience.
Ultimately, Righteous supports operator growth and profit, by providing complete transparency in the service distribution across their deployments, creating an unparalleled foundation for ensuring the customers' TV experience and for achieving operational excellence in the video delivery.
To learn more about our Media and Entertainment (PayTV) Solutions please contact us for a no obligation demo.